Privacy policy
At Mocha & Mood, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
By using our website, you agree to the practices described below.
1. Information We Collect
We may collect the following types of information:
-
Personal details such as your name, email address, phone number, and shipping address when you place an order or contact us.
-
Payment details, processed securely through our payment partners (we do not store full card information).
-
Website usage data such as IP address, browser type, and browsing patterns, collected via cookies or analytics tools to help us improve your experience.
2. How We Use Your Information
Your information is used to:
-
Process and deliver your orders.
-
Communicate with you about your purchase, inquiries, or updates.
-
Personalize your shopping experience and improve our website.
-
Send occasional updates, offers, or newsletters (only if you’ve opted in).
We do not sell, rent, or share your personal data with third parties for marketing purposes.
3. Data Security
We take data protection seriously.
All transactions are encrypted, and your information is stored on secure servers with limited access.
While no system is 100% secure, we use industry-standard measures to safeguard your personal data.
4. Cookies
Our website uses cookies to enhance functionality and provide a better browsing experience.
You can disable cookies in your browser settings, but this may limit some features of our site.
5. Your Rights
You have the right to:
-
Access, update, or request deletion of your personal data.
-
Withdraw your consent for marketing communications at any time.
-
Contact us for clarification on how your data is used.
6. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
7. Contact Us
If you have any questions or concerns about this policy or your personal information, please contact us at:
