Shipping policy

We want every Mocha & Mood experience to feel seamless, from order to delivery.

Ordering

You can place your order directly through our website. Once your order is confirmed, you’ll receive an email with your order details and estimated delivery timeline.

 

Processing & Delivery

All standard orders are processed within 1–3 working days.

Delivery across the UAE typically takes 1–7 working days, depending on your location and the item availability.

Furniture items may require additional production time - we’ll share the expected lead time when you order.

 

Shipping

You’ll receive tracking details once your order has been dispatched.

Please ensure your delivery information is correct, as we can’t be responsible for delays caused by incorrect addresses or missed deliveries.